Welcome to INssan Automotive

We are the professional service alternative for maintaining your Infiniti or Nissan automobile in the Middle Tennessee area. As a way of brief introduction to our operation, we have listed as an informative overview some of the highlights of who we are and what we offer.

• Our People: INssan automotive opened its doors to the public on June 6, 2005. INssan automotive was founded by Jeff Brewer in May of 2005 as an independent, professional, automotive service center specializing on the Infiniti and Nissan brand of automobiles. Previous to this, under Jeff’s supervision as the Service and Parts Director, the entire founding staff of INssan automotive had a collective and extensive history working together as the service department of Infiniti of Nashville. The Service Manager at INssan automotive is Jeffrey Perkins. Former lead Service Advisor of Infiniti of Nashville and the repeated recipient of numerous recognition awards from Infiniti Division for excellence in service consulting. Our technical staff includes some of the best, most experienced Infiniti technicians around, all formerly certified with factory training.

• Our mission: Our mission at INssan automotive is to provide the same knowledgeable approach to servicing and maintaining your vehicle one might expect from a dealer without the associated limitations. Our technical staff, building on a factory-trained foundation, is the conduit through which the new generation of technical training is disseminated to our junior personnel. At INssan automotive we maintain our technical education via on-line training provided through Nissan-techinfo.com, Infiniti/Nissan Publications. Beginning in 2003, this Nissan Corporate sponsored website made available to the independent service provider, the exact same instructor and student training material that Nissan North America dispenses in its classrooms to visiting dealership technical personnel. This information allows our technical staff to stay on top of the latest technical and mechanical innovations from Nissan and Infiniti as it appears on the roadways of America.

• Our Quality of Work: We perform all our regular services with O.E.M. (Original Equipment Manufacture) parts right out of the boxes labeled ‘Genuine Nissan Parts.’ While we are strong proponents of original equipment, we also offer the customer options such as aftermarket parts, precision-performance parts (Stillen, XD, etc.), remanufactured parts such as drive axles, and even on occasion used parts as availability or customer request should dictate. We are here for you and here you have a choice.

• Our Warranty Statement: Just like the dealer, all our work is backed by a 12 month/12,000 mile warranty on parts and labor against poor workmanship or materiel defect. Of course, wear items, such as brakes, clutch disc, tires, etc...are not covered under this warranty as they, as the name implies, are subject to varying degrees of wear based on driving habit and conditions of operation.

• Our Customer Support: INssan automotive is all about service. It’s what we do. As an independent facility, we strive to earn your business by providing service with a genuine sense of caring that manifest itself in a number of innovative customer-focused initiatives. Our very own quarterly newsletter RoadSide as well as the IN-zone customer loyalty program is to mention but two very progressive programs put forth by INssan automotive that you will be hard pressed to find a similar comparison at a dealer.

• Our Goal: To succeed and to grow. INssan automotive is independent. True. It is also true that we are intimately acquainted with O.E.M. service at the dealer level. However, we are not an independent franchise shop nor are we the dealer. Ours is the challenge of forging a new area in the market place of automotive service. The concept of O.E.M. (original equipment manufacture) level service as offered through an independent service facility. To this end we have invested in everything from factory equipment to training materials to online support services all proprietary to Infiniti and Nissan automobiles. The technology that has made it a small world is helping us to realize our vision as truly the professional service alternative for owners of Infiniti and Nissan automobiles.

Thank you for visiting our website and taking a few moments to become more acquainted with us. We hope to hear from you soon. In closing, and on behalf of everyone associated with INssan automotive, please accept my invitation to come grow with us.

Jeff Brewer, Owner & President